If you have a problem with your lock, give us a call. Everything wears out after a while, but if it's still otherwise in good shape, we can usually fix it. Just a piece of advise, every once in a while, spray some cleaning lubricant into the slot where you insert the key. WD40 works extremely well. Squirt some into the space between the latch in the edge of the door and the lock frame. By doing so, you will have extend its life. Your lock will thank you for it by giving you years more of its faithful service.
We buy from a number of wholesalers, so we can get just about anything...but that doesn't mean we'd sell it. If we wouldn't put it in our place, we won't put it in yours. The products we sell are 'Made in America' tough. Schlage, Kwikset, Arrow, Corbin-Russwin, Medico, Yale have all been making top quality locking and security hardware for a very long time. So, if you're looking for locks that you plan on keeping for a very long time, you've come to the right place. If we don't have it in stock, we can order it and install it for you when it comes in. We make it so easy.